Parking FAQs
Find the answers you need.
We’ve answered some of the most common questions about parking at WSI, from booking to arrival. Browse the FAQs below to quickly find the information you’re looking for.
Booking & Payments
Parking rates vary depending on how long you stay and which car park you choose. Launch offer pricing is available for both drive-up and online bookings, with even greater discounts available when you book online in advance and secure your space before you travel.
Enter your travel dates, select a parking option and complete your booking online. You'll need to enter your vehicle license plate to secure your space.
You can drive up and park, however booking online is recommended to secure your space and access the best available rates.
Yes. Booking online in advance offers lower rates compared to drive-up pricing.
You can book as soon as your travel dates are confirmed, subject to availability.
Payments can be made securely online using major debit and credit cards (Visa, Mastercard and American Express), as well as selected digital payment options (PayPal, Google Pay and Apple Pay).
Yes. A tax invoice will be sent to your email once your booking is confirmed.
Managing Your Booking
Yes. You can amend your booking online up to 6 hours before your scheduled entry time.
Bookings can be cancelled online up to 24 hours before your scheduled entry time.
Yes. You can update your vehicle number plate online before your scheduled entry time.
If you depart earlier than planned, unused time is not refundable.
Yes. You can extend your stay online before your scheduled exit time.
Arrival & Access
Your vehicle will be recognised automatically using license plate recognition. The boom gate will open on arrival, no ticket required. If your number plate is not recognised, follow the prompts at the entry gate or scan the QR code on your booking confirmation to gain access.
If your vehicle is not recognised, follow the prompts at the entry gate or scan the QR code on your booking confirmation to gain access.
You can still enter 1 hour prior to your booked entry time; however additional charges may apply based on your adjusted entry time.
Your booking remains valid for entry on the same day. Follow the signs to your selected car park.
Proceed to the exit gate and your booking will be validated automatically. If additional time applies, payment can be made before exiting.
During Your Stay
If you stay beyond your booked time, additional charges will apply. You can extend your booking online before exiting to avoid higher overstay rates.
If you have not extended your booking, any additional charges are payable when you exit the car park.
Parking bookings are valid for a single entry and exit only during your stay.
Parking Options & Facilities
Premium Covered is the closest car park, with the shortest walk to the terminal.
Saver and Long Stay parking offer more affordable rates for extended trips.
Yes. A free shuttle bus operates between Long Stay parking and the terminal every 15 minutes.
Yes. You can view the parking map to help plan your arrival.
Not all spaces are undercover. Covered and uncovered options are available depending on the car park selected.
Vehicles, Accessibility & Support
Yes. Electric vehicle charging is available in selected car parks and can be added to your booking where applicable.
Some car parks have height limits. Please check signage on arrival or refer to the parking information provided when booking.
Motorcycles can be parked in designated areas within the car parks.
Availability for oversized vehicles may vary. Please check parking suitability before arrival.
Yes. Accessible parking spaces are available across all car parks, located close to pedestrian access points.
If you need help while at the car park, you can select the intercom button at entry or exit for assistance.
All car parks are well lit, monitored by CCTV and located within a secured airport environment.
Help & Support
You can retrieve your booking details online using your email address and booking reference.
If you need assistance, please contact our team via the WSI website.